Authentication
How sign-up, log-in, and email verification work.
Every Norcube product is gated behind your account in app.norcube.com.
Sign up
- Open app.norcube.com/signup.
- Enter your name, email, and password.
- Submit. A verification code is emailed to you.
- Enter the code on the next screen.
Behind the scenes, signing up:
- Creates your user account.
- Creates a default organization.
- Issues a session that the dashboard uses for subsequent requests.
Email verification
After sign-up, a numeric verification code is sent to your address. It has a short expiry and a limited number of attempts before invalidating – if either runs out, click Resend code to get a fresh one.
Your account exists immediately, but features that require verification are gated until the email is confirmed. The dashboard surfaces a verification banner with Resend code until you complete it.
Log in
- Open app.norcube.com/login.
- Enter email + password.
The dashboard handles session lifetime automatically – you don't see token expiry while you're using the app.
Change email
- In app.norcube.com, open Account → Profile.
- Click Change email and enter your current password.
- A verification code is emailed to the new address.
- Enter the code to confirm the swap.
The old address is invalidated immediately; future log-ins use the new one.
Password reset
A self-service password reset flow is available from the log-in page ("Forgot password?"). A one-time link emails to your address; clicking it lets you set a new password.
Behaviour and edge cases
- Locked out? If you've lost access to your email and can't reset the password, contact us via the dashboard – manual identity verification is the only recovery path.
- 2FA / MFA is on the roadmap. Today, security depends on a strong password and a controlled email inbox.
Related
- Tokens – the underlying JWT model for API access.
- Account deletion – wipe your account permanently.